When you have a contract with your supplier, it’s the beginning of an on-going relationship. You expect the supplier to keep performing, day after day, like clockwork – delivering goods and services to the same high standard, and...
Read MoreIt’s late in the day and you’re thinking about home. Your phone rings. It’s your #1 challenging stakeholder ringing you at the 11th hour to get you to 'push something through' the system quickly. No prior warning, no apology and no discussion yet again...
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